Frequently asked questions
All products purchased from us are available instantly via a download link (please be advised you have a limited number of downloads available, if you exhaust them you may contact us to re-activate your download links).
After a set number of downloads your link will expire. If your download link has expired but you have to re-download your product(s) please contact us.
When purchasing a product a license for its usage is issued to you alone. Sharing products with others is illegal and may result in the forfeit of your license and further legal action.
If you have purchased a Kontakt library, please bear in mind that you must run it using the full version of Kontakt VST. If you're using Kontakt Player this is just a demo version of Kontakt VST and will only run third party Kontakt libraries in demo mode.
Your information is always safe with ModernProducers.com. We use a certified host payment gateway which is the safest way to pay online. ModernProducers.com never has access to your credit card information. When it comes to your name and your email address we will never share it with third parties.
All content on our page is provided to us by our vendors as royalty-free unless specifically stated in a product's included license agreement. Royalty-free means that once you do not need to pay any further royalties or commissions for commercial use of the sounds.
If you have a Discount Coupon you can add it to your order after you have clicked through to the checkout page. You will see a designated coupon box. Please note that you cannot combine coupons, nor can you add a coupon to an existing multi-bundle deal.
Unfortunately we cannot offer refunds on digital download products. However if you are unsatisfied with your product we are happy to extend store credit to you so you can choose something else. Just send us an email with your order ID (example: #31023).
We are always looking for more products. However, it must be of top quality and 100% owned by you. Please contact us.